Zoccer Casino Privacy Policy

Zoccer ("we", "us", "our") is committed to protecting the privacy and personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at zoccer.ca, use our mobile application, or interact with our services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy legislation.

Information We Collect

We collect personal information that you voluntarily provide when registering for an account, including your full name, email address, date of birth, residential address, province of residence, and phone number. We also collect financial information necessary for processing transactions, such as payment card details (processed securely by our payment providers), Interac credentials, and cryptocurrency wallet addresses. Additionally, we automatically collect technical data including IP address, browser type, device information, and usage patterns to improve our services and ensure security.

How We Use Your Information

Your personal information is used to create and manage your Zoccer account, process deposits and withdrawals, verify your identity in compliance with anti-money laundering regulations, provide customer support, deliver promotional communications (with your consent), and ensure responsible gambling measures are in place. We may also use aggregated, anonymized data for analytical purposes to improve our platform and services.

Data Protection & Security

Zoccer employs industry-leading security measures to protect your personal information. All data transmissions are encrypted using 256-bit SSL technology. Personal data is stored on secure servers with restricted access, multiple layers of firewalls, and intrusion detection systems. We conduct regular security audits and penetration testing. Two-factor authentication (2FA) is available for additional account protection.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with regulated payment processors to facilitate transactions, regulatory bodies (such as AGCO) as required by law, identity verification services to meet KYC requirements, and law enforcement agencies when legally obligated. All third-party partners are contractually required to maintain the confidentiality and security of your data.

Your Rights

Under Canadian privacy law, you have the right to access the personal information we hold about you, request corrections to inaccurate data, withdraw consent for marketing communications at any time, and request deletion of your account and associated data (subject to regulatory retention requirements). To exercise any of these rights, please contact our privacy team at [email protected] or through our 24/7 customer support channels.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]. This policy was last updated in January 2025 and may be revised periodically. We will notify registered users of any material changes via email.